Shipping Policy
Shipping or Delivery
Shipping Method (Inside Malta)
Shipping method is by post (Malta post). For more info please click here.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Free local pickup is also available. If you are in the area, or if you are diving with us, please get in touch to arrange a collection.
International Shipping Method (European Countries Only)
Shipping is valid for countries in Europe only.
Unfortunately we are unable to ship large or bulky items such as Weights, Diving Cylinders, Bulky Cases, and Fins outside of Malta.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
New Dimension Scuba is not responsible for any additional customs and taxes applied to your order. Any fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
New Dimension Scuba is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Please note we are unable to ship outside the of EU.